Resilience is your staff’s ability to respond to challenge, and learn through tough situations.
The clients we work with often have a myriad of talent initiatives underway to impact productivity, wellness, management skills, and ensure their business values and underlying behaviours support their culture and strategy. Through COVID however, it became apparent that many of these initiatives, while well-intentioned, didn’t ensure staff resilience in response crisis.
Teams in particular are an essential system of staff support – they not only rely on one another for technical insights and work outputs, but also for social and emotional wellbeing. To be effective, even in fair weather conditions, a team needs psychological safety and fine tuned ways of working together.