By ensuring HR has the skills and knowledge for Human Centered Design, we hand over the capability for any future programme design or continuous improvement initiative to be tackled internally. No more need for consultants! (Well… sometimes!).
Human Centred Design (HCD) has taken the HR world by storm in recent years, and rightly so. We’re in the business of working with people, ensuring they reach their personal potential, and by bringing a design lens to our talent management initiatives we ensure we’re enabling rather than encumbering those humans. What this means is: